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Business Management, HR Management & Customer Service Training Level 3 Diploma

CPD Accredited | 3 Premium Courses Bundle | Level 3 Diploma | 24/7 Tutor Support | Money Back Guarantee | 100% Pass Rate


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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
5.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

Business Management, HR Management & Customer Service Training Level 3 Diploma

  • [2024 Updated Course]
  • 14 Day Money Back Guarantee

Bundle Courses with this Business Management, HR Management & Customer Service Training Level 3 Diploma course

  • Course 01: Business Management
  • Course 02: HR Management
  • Course 03: Customer Service Training Level 3 Diploma

Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Business Management, HR Management & Customer Service Training Level 3 Diploma course.

Enrol in this Business Management, HR Management & Customer Service Training Level 3 Diploma course now if you're keen to envision yourself in a fulfilling career!

Reasons to Choose this Business Management, HR Management & Customer Service Training Level 3 Diploma course

Free E-Certificate of this Business Management, HR Management & Customer Service Training Level 3 Diploma Course: Business Management, HR Management & Customer Service Training Level 3 Diploma offers free e-certificates upon successful completion of this Business Management, HR Management & Customer Service Training Level 3 Diploma course.

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Quality Guarantee: This Business Management, HR Management & Customer Service Training Level 3 Diploma course is developed by industry experts, meaning we follow rigorous standards of quality in our teaching and provide quality education that you can rely on Business Management, HR Management & Customer Service Training Level 3 Diploma course.

Tutor Support: With this Business Management, HR Management & Customer Service Training Level 3 Diploma course, you'll receive access to our committed tutor support benefit.

Comprehensive Syllabus: This Business Management, HR Management & Customer Service Training Level 3 Diploma course is designed by following the comprehensive syllabus. Learn from expert tutors with industry experience, with learning materials easy-to-follow learning materials-to-follow.

Instant Feedback: Effective assessment frameworks for the evaluation and instant feedback from this Business Management, HR Management & Customer Service Training Level 3 Diploma course.

Self-paced: This Business Management, HR Management & Customer Service Training Level 3 Diploma course is fully self-paced learning.

By studying Business Management, HR Management & Customer Service Training Level 3 Diploma course, reinforce your knowledge and furnish your skills by enrolling Business Management, HR Management & Customer Service Training Level 3 Diploma course. Take one step closer to achieving your goal.

Curriculum

3
sections
3
lectures
5h 37m
total

Course media

Description

Business Management, HR Management & Customer Service Training Level 3 Diploma

The entire Business Management, HR Management & Customer Service Training Level 3 Diploma course is made to support you in demonstrating your understanding of this subject at several levels, from fundamental to in-depth. In addition, by registering in this Business Management, HR Management & Customer Service Training Level 3 Diploma course once, you will receive the most in-depth and educational modules throughout your life. You will also learn the Business Management, HR Management & Customer Service Training Level 3 Diploma fundamentals and delve into the major themes as you move through the course's sections.

Course 01: Curriculum of Business Management

  • Module 1: Basic Concepts of Business Management
  • Module 2: Basics of Human Resource Management
  • Module 3: Basics of Customer Relationship Management
  • Module 4: Basics of Performance Management
  • Module 5: Basics of Risk Management

Course 02: Curriculum of HR Management

  • Module 1: An Overview of HR Management
  • Module 2: Recruitment and Selection
  • Module 3: Training and Development
  • Module 4: Performance Management and Appraisal
  • Module 5: Motivating and Rewarding Employees
  • Module 6: Talent Management
  • Module 7: Absence Management and Attendance
  • Module 8: Succession Planning
  • Module 9: Change Management
  • Module 10: Diversity and Inclusion
  • Module 11: Payroll Management

Course 03: Curriculum of Customer Service Training

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Certificate of Achievement of this Business Management, HR Management & Customer Service Training Level 3 Diploma course

You can obtain your certificate of achievement after successfully finishing this Business Management, HR Management & Customer Service Training Level 3 Diploma. You'll be happy to learn that this Business Management, HR Management & Customer Service Training Level 3 Diploma PDF certificate is completely FREE.

Who is this course for?

Business Management, HR Management & Customer Service Training Level 3 Diploma

Anyone who wants to enhance their knowledge and skills can enrol in this Business Management, HR Management & Customer Service Training Level 3 Diploma course, including students, recent graduates, and job seekers.

Requirements

Business Management, HR Management & Customer Service Training Level 3 Diploma

Anyone who is interested in Business Management, HR Management & Customer Service Training Level 3 Diploma is welcome to enrol in this Business Management, HR Management & Customer Service Training Level 3 Diploma course.

Career path

Business Management, HR Management & Customer Service Training Level 3 Diploma

You can utilise our Business Management, HR Management & Customer Service Training Level 3 Diploma course to help you land the position in the job you desire.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.